Find answers to common questions
Booking & Services
How do I book a service?
What services do you offer?
How far in advance can I book?
Can I rebook a previous service?
What if I need more time during the job?
Pricing & Payment
How much does a service cost?
When am I charged?
Do you offer refunds?
What payment methods are accepted?
Tracking & Status
How do I track my tasker?
What does each status mean?
How do I contact my tasker?
What is the PIN code for?
Tasker Onboarding
How do I become a tasker?
What documents do I need for KYC?
How long does KYC approval take?
What if my KYC is rejected?
Do I need a background check?
Tasker — Jobs & Earnings
How do I receive job requests?
How is my payout calculated?
How do I mark a job complete?
Can I be unavailable temporarily?
Why do I need to take before/after photos?
Ratings & Reviews
How does the rating system work?
Can I dispute a review?
Does my rating affect job assignments?
Support & Contact
How do I report a problem?
What if a tasker doesn't show up?
I have a billing dispute — what do I do?
Still need help?
Our support team is available to assist you.
